Frequently Asked Questions
Do you have a question? We are here to answer!
If you cannot find the answer to your question below, contact us.
What is the minimum age for the cruise?
What are the opening days and times of the cruise?
How long is the cruise?
What if I arrive late for the cruise I booked?
Do you offer parking for customers?
What is the nearest metro station or bus stop?
Can I bring a backpack or suitcase? Are there lockers available?
Can we buy photos on site?
What is the difference between Bateaux Parisiens and the other companies?
Are children under three years old permitted on the boat?
Do you accept e-tickets on a smartphone?
Is it possible to book on site?
Is it possible to pay for the cruise tickets using holiday vouchers?
How can I receive additional information?
ON THE BOAT
How long does the cruise last?
Are strollers permitted on the boat?
Is there access for people with reduced mobility?
Can we bring food and drink on the boat?
Are animals permitted?
Does the boat have Wi-Fi access?